GROUP PROFILE
OUR GROUP
Lloyds Banking Group is a leading UK based financial services group providing a wide range of banking and financial services, primarily in the UK, to personal and corporate customers.
Lloyds Banking Group was formed in January 2009 following the acquisition of HBOS and our main business activities are retail, commercial and corporate banking, general insurance, and life, pensions and investment provision. The new Group also operates an international banking business with a global footprint in over 40 countries.
The Group is the largest UK retail bank and has a large and diversified customer base. Services are offered through a number of well recognised brands including Lloyds TSB, Halifax, Bank of Scotland, Scottish Widows, Clerical Medical and Cheltenham & Gloucester, and via a unique distribution capability comprising the largest branch network in the UK and intermediary channels.
Lloyds Banking Group is quoted on both the London Stock Exchange and the New York Stock Exchange and is one of the largest companies within the FTSE 100.
OUR VISION
To be recognised as the best financial services organisation in the UK by customers, colleagues and shareholders.
OUR STRATEGY
Our corporate strategy supports this vision and is focused upon:
Building strong customer franchises that are based on deep customer relationships
- Extending reach and depth of customer relationships
- Enhancing product capabilities to build competitive advantage
Building a high performance organisation
- Improving processing efficiency
- Applying our more prudent ‘through the cycle’ approach to risk to the enlarged Group
- Working capital harder
- Delivering flawlessly for the customer
Managing our most valuable resource, our people
Select the sections that interest you and print a personalised version of the 2008 Annual Report.